LOGISTIC QUALITY MANAGEMENT SYSTEM FOR ROAD TRANSPORT SERVICES AND STANDARDIZATION OF LOGISTIC CUSTOMER SERVICE
Abstract. The article substantiates the expediency of using a system approach to the integration of logistics, quality management of road transport services and logistics service, as well as the need to standardize customer service processes in the logistics sphere. The development and implementation of logistics quality management systems provide an increase in customer satisfaction, efficient […]
IMPROVING THE BAGGAGE SCREENING SYSTEM: TOMOGRAPHS AS PART OF THE BAGGAGE SCREENING TECHNOLOGY AT AIRPORTS
Abstract. The article discusses the use of tomographs in the aviation security system, as well as the advantages of using tomographs for scanning luggage, such as more effective detection of prohibited items and increased speed of inspection. The purpose of the research is to assess the effectiveness of the introduction of tomographs into the existing […]
IMPROVING THE AVIATION SECURITY SYSTEM OF AIRPORT COMPLEXES OF CIVIL AVIATION ON THE BASIS OF QUALITY MANAGEMENT AND RISK THEORY
Abstract. Aviation security refers to the state of an aviation system or organization in which the risks associated with aviation activities or directly supporting the operation of an aircraft are reduced and are at a manageable level. The most important direction in ensuring aviation security is to increase its level through the introduction of new, […]