PROBLEMS OF REGULARITY OF AIR TRANSPORTATION IN KAZAKHSTAN

Abstract. The problem of flight delays is one of the key issues in the field of air transportation in Kazakhstan, having a significant impact on passenger service, airline operations and airport economics. Given the growth of passenger traffic and the active development of the aviation market, identifying and eliminating the causes of delays is becoming […]

LOGISTIC QUALITY MANAGEMENT SYSTEM FOR ROAD TRANSPORT SERVICES AND STANDARDIZATION OF LOGISTIC CUSTOMER SERVICE

Abstract. The article substantiates the expediency of using a system approach to the integration of logistics, quality management of road transport services and logistics service, as well as the need to standardize customer service processes in the logistics sphere. The development and implementation of logistics quality management systems provide an increase in customer satisfaction, efficient […]