Abstract. The purpose of this work is to improve the quality of the management process of the monitoring territorial service and prevention of emergency situations system. The goal is to solve the problem of the management system by improving the information and analytical support. In the proposed study, two scientific and practical tasks are solved: the development of a formal method for quantifying the quality of management of a complex multi-criteria organizational and technical system under conditions of statistical uncertainty of management agents; formalization of the process of quantitative assessment of decision-making risks in the environment of statistical uncertainty of management agents. Probabilistic and simulation models have been developed to solve the tasks of assessing and predicting the risks of control and decision-making, under conditions of statistical uncertainty. The verification of theoretical prerequisites is implemented by computer modeling using a software application developed for these purposes. The developed multi-approach methodology of integrated quantitative assessment of the quality of management of the territorial system of monitoring and prevention of emergency situations is new in the class of solving such problems.

Keywords: management; emergencies; process; model; risk; distribution law; information; uncertainty, monitoring.